61 lines
1.3 KiB
Markdown
61 lines
1.3 KiB
Markdown
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# Document Verification
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## Verification Methods
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### Manual Review
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Officer visually inspects uploaded documents:
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- Document legibility
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- Information consistency
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- Valid dates
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- Proper format
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### DigiLocker Verification
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For supported documents:
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1. Click "Verify with DigiLocker" button
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2. System fetches document from DigiLocker
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3. Compares with uploaded version
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4. Shows match status
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Supported documents:
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- Aadhaar
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- PAN Card
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- Driving License
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- Vehicle Registration
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- Academic Certificates (selected universities)
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### Hash Verification
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For previously issued documents:
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1. System calculates document hash
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2. Compares with stored hash
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3. Confirms document integrity
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## Verification Status
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| Status | Meaning |
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|--------|---------|
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| ✅ Verified | Document authenticated |
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| ⚠️ Unverified | Pending manual review |
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| ❌ Failed | Verification unsuccessful |
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| ⏳ Processing | Verification in progress |
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## Common Issues
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**Blurry Document**
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- Return to applicant with clear instructions
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- Request higher quality scan
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**Expired Document**
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- Check if license type allows expired documents
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- Return if valid document required
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**Name Mismatch**
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- Compare with other documents
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- Request explanation or corrected document
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**Missing Information**
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- Identify specific missing fields
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- Return with detailed requirements
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