SYSTEM CONTEXT

graph TB subgraph External["External Actors"] Citizens["👤 Citizens"] Depts["🏢 Government Departments"] DeptOps["⚙️ Department Operators"] PlatformOps["🛠️ Platform Operators"] end subgraph GELPlatform["Goa GEL Platform"] GEL["Government E-License
Verification Platform"] end subgraph ExternalSystems["External Systems"] DigiLocker["📱 DigiLocker Mock
(Document Verification)"] LegacySys["💼 Legacy Department
Systems"] NBF["🌐 National Blockchain
Federation
(Future)"] end Citizens -->|Submit License
Request| GEL Citizens -->|Upload
Documents| GEL Citizens -->|Track Status| GEL Depts -->|Configure Approval
Workflows| GEL Depts -->|Review & Approve
Requests| GEL DeptOps -->|Manage Department
Users| GEL DeptOps -->|Configure Rules| GEL PlatformOps -->|System Admin| GEL PlatformOps -->|Monitor & Maintain| GEL GEL -->|Verify Document
Authenticity| DigiLocker GEL -->|Legacy Data
Integration| LegacySys GEL -->|Future: Share
License Records| NBF LegacySys -->|Citizen Data| GEL style GEL fill:#1e40af,stroke:#1e3a8a,stroke-width:3px,color:#fff style External fill:#f0f9ff,stroke:#0369a1,stroke-width:2px style ExternalSystems fill:#fef3c7,stroke:#b45309,stroke-width:2px