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435889ee798a32877f23854a9a2d6148d3c48cb8
Goa-gel-fullstack/Documentation/departments/reporting.md
Mahi 435889ee79 docs: Rebuild documentation as enterprise-grade TLAS platform 
- Migrate from custom HTTP server to VitePress framework
- Rename project to Tokenized License Approval System (TLAS)
- Add comprehensive documentation for all stakeholders:
  - Business: Executive summary, value proposition, governance
  - Operations: Infrastructure, installation, monitoring, backup
  - Departments: User guide, workflows, verification, issuance
  - Developers: API reference, authentication, webhooks, SDKs
  - Compliance: OWASP, DPDP Act, IT Act, audit framework
- Add modern theme with dark mode and full-text search
- Update Dockerfile for VitePress build process

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-02-10 00:05:20 -04:00

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Reporting & Analytics

Dashboard Overview

The department dashboard displays:

  • Applications Today: New submissions
  • Pending Review: Items in queue
  • Processed Today: Completed actions
  • SLA Alerts: Approaching deadlines

Standard Reports

Processing Report

Metric Description
Total Received Applications submitted
Total Processed Approved + Rejected
Approval Rate % approved
Avg. Processing Time Days from submit to decision

SLA Compliance Report

Metric Description
On-Time Completed within SLA
Breached Exceeded SLA
Compliance % On-time / Total
Avg. Delay Days over SLA (when breached)

Officer Performance

Metric Description
Processed Count Applications handled
Avg. Processing Time Per application
Return Rate % returned for corrections
SLA Compliance % within deadline

Generating Reports

  1. Navigate to Reports section
  2. Select report type
  3. Choose date range
  4. Apply filters (optional)
  5. Click Generate
  6. Download as PDF or Excel

Scheduled Reports

Configure automatic report delivery:

  1. Go to Settings → Scheduled Reports
  2. Click Add Schedule
  3. Select report type
  4. Set frequency (daily/weekly/monthly)
  5. Add recipients
  6. Save

Export Options

Format Use Case
PDF Formal reporting
Excel Data analysis
CSV System integration
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